Carrie Headshot 2017


Carrie is a driven, ambitious, and compassionate community leader. She has a rare combination of skills that allow her to execute quickly, carve out high-level strategy, paint a clear picture of the future, motivate teams, and create connections that build lasting communities.

As COO of CMX, she has helped the business double in revenue each year and bring world-class training, tools, research, and events to the community industry. Since she took the role of COO, the CMX team has expanded to four employees and a dozen contractors and vendors in the US. That team has gone on to launch CMX Series events around the globe (from Berlin to Hong Kong to Seattle), grow CMX Summit, launch industry-defining research, and build best-in-class online training programs.

In 2016, Salesforce named Carrie one of 3 experts to follow in community management and she was listed in 103 Genuine Marketing Thought Leaders.

Her writing on communities has been published in Venture Beat, The Next Web, First Round Review, and Creator by WeWork. She is also a monthly columnist for CMS Wire and writes regularly on CMX Hub.

She is a passionate advocate for community professionals and believes that everyone deserves to belong and feel empowered.

If you’re looking for someone who deeply, truly, passionately understands community — what it can do for your business, neighborhood, career — you’ve come to the right place. Have a question? Want to work with Carrie and the CMX Team?

Fill out the below form and let’s talk further.