Carrie Melissa Jones is a passionate speaker on community building, engagement, strategy, and operations. She can help your organization or audience understand the deep value in community building and get started immediately.

Speaking Portfolio

Carrie is a dynamic speaker, panel moderator, and talk facilitator. She has spoken at events around the United States, from Facebook’s Communities Summit to Seattle Interactive Conference, where the world’s biggest brands come to learn about trends in marketing and technology.

Some examples of her speaking:

Keynote: How Social Movements Tip into the Mainstream at Sound Food Uprising by The Beecher’s Foundation

How social movements tip into the mainstream: Why do some movements impact the world while others fizzle out? from Sound Food Uprising on Vimeo.


Solo Talk: How to Create Belonging in a Broken World at Seattle Interactive


Video coming soon!

Fireside Chat: With Morgan Debaun at CMX Summit

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Video available soon!

Keynote: How to Handle Community Crisis at Facebook Communities Summit

FCS Feedback FB Live
Image and feedback from Facebook Live session broadcast from the conference

Video clips of this talk are available privately upon request. Contact Carrie for details. 

Webinar: How to Engineer Success in Your Brand Community

Find more webinars from CMX and Carrie here.

Fireside Chat: Lessons Learned from a Decade in Community Management

Lightning Talk: On Pivots & Persistence at The F Bomb Breakfast

Panelist: Storytelling through Digital Marketing, A #MozTalk

See the full write-up here.

Podcast Interview: Community Signal


Listen Here

Panel Moderator: Featuring Product Hunt’s Ryan Hoover, Quibb’s Sandi MacPherson, and CloudPeeps’ Kate Kendall

Building Community as Product

Read the wrap-up of the takeaways from this stellar event here.

Video Feature

Creative Mornings Seattle featured member November 2015:


Carrie writes frequently for publications, interviewing tech innovators, community builders, and leaders from all backgrounds.

A selection of her work includes:


What the Jive Acquisition Means for the Community Industry

The Next Web

10 Tactics Quibb Used to Build a Community of Highly Influential Members

wework creator

Want to Build Community? Here’s How Over 150 Startups Did It

6 Signs You Need to Hire a Community Manager

The Most Common Community Management Myths De-Bunked

Uber, Mint, and Square investor Rob Hayes shares what he looks for in community-driven startups

Uber, Mint, and Square Investor Rob Hayes Shares What He Looks for in Community-Driven Startups

Starting a Brand Ambassador Program from Scratch the Lululemon Way

Starting a Brand Ambassador Program from Scratch the Lululemon Way

Syndicated Writing

Find Carrie’s writing on CMS Wire and CMX Hub, the premier publication for community professionals.

Carrie's posts on CMX

Carrie's Posts on CMS Wire