Should You Quit Your Community Job?

During Scott Heiferman’s keynote talk at CMX Summit NYC, he said something that has stuck with me ever since: “If you’re building a community for a brand that does not really need a community around it, quit your job. There is plenty more meaningful community to be built."  We often talk about how employers can … Continue reading Should You Quit Your Community Job?

The Three Key Differences between the SF and NY Tech Scene

This post made it to the top of Hacker News today. I give myself my first ever Hacker News high-five, but also I realize that really means nothing in the grand scheme of things. So there... I spent last week in New York, discovering the differences between their tech scene and ours here in the … Continue reading The Three Key Differences between the SF and NY Tech Scene

How Can Community Managers Break Down Silos?

At last month's SF community manager UNconference, we finished off the day with guided discussions based on attendees' questions. I had a question that had been burning in my mind for quite some time, and I finally had an excellent venue in which to ask it: How do we, as community managers, most effectively work … Continue reading How Can Community Managers Break Down Silos?