Putting Together the Pieces of a Community Newsletter

I started to put together my first ever community newsletter back in March, and I never expected the process to be as involved and time consuming as it has been. ¬†It's taken us 2 months to finally hit the send button! However, working on this project has made me realize that almost all community managers … Continue reading Putting Together the Pieces of a Community Newsletter

How to Thank Your Community and Team

When I first started managing people and communities, I was hesitant about showing gratitude for people's achievements. I didn't want to say "Thank you" because I was worried that showing my gratitude would somehow make people¬†complacent or make me seem weak. I learned the hard way that it has the opposite effect. Refusing to give … Continue reading How to Thank Your Community and Team