I hope that the future of community is splintered and that power becomes distributed. But what does that look like?… Read More Is The Future of Branded Community Splintered?
Want to know how Airbnb’s community has been so successful? The Community Commitment Curve is a framework every single community builder can use in their work.… Read More Creating a Community Commitment Curve
It’s been a busy year of building communities: for CMX, SF Community Managers, startup clients, Scribd, and in my own personal life. Here are 30 concrete things I’ve taken away from 2014.… Read More 30 Valuable Lessons from a Year of Building Community
30 tips and tricks from the founders of ProductHunt, Quibb, and The Fetch. These are the key learnings from the SFCMGR event on June 4. If you couldn’t make it, here’s what you missed.… Read More 30 Founder-Tested Tactics for Building Community as a Product
June must unofficially be Community Manager Awareness Month because there are so many amazing events going on. The two I’m most looking forward to are ForumCon and CMX Summit. Here’s a sneak peak at what I can’t wait to see.… Read More Summer Conferences: ForumCon + CMX