During Scott Heiferman’s keynote talk at CMX Summit NYC, he said something that has stuck with me ever since: “If you’re building a community for a brand that does not […]
June must unofficially be Community Manager Awareness Month because there are so many amazing events going on. The two I’m most looking forward to are ForumCon and CMX Summit. Here’s a sneak peak at what I can’t wait to see.
Last week, I started and finished the book Deepening Community by Paul Born. Born focuses mainly on offline communities and traditional community building (i.e. around neighborhoods or families), but his work extends beyond these traditional realms. We can certainly apply most of what he discusses in online-offline worlds.